Privacy

Who this is

Craft of Origin sells handwoven pieces made in Bobai, Guangxi, and is operated from Changsha, China. The legal operator, including its registered name and address, is named on your order confirmation and invoice. Questions about anything on this page: [email protected].

What we collect

Only what you send us. In practice that is your name, your email address, and whatever you write in an enquiry or an order — sizes, quantities, delivery city, deadlines. If an order is placed, we also keep the records needed to produce, ship and invoice it.

What we do not do

• We do not sell, rent or trade your details to anyone.
• We do not run advertising trackers or sell your behaviour to ad networks.
• We do not store card numbers. Payment details are handled by the bank or payment provider named on your invoice; we see only the confirmation that it settled.

Cookies

This site does not set cookies. It is a set of plain pages. If that changes, this page will say so before it happens.

Who processes data for us

• FormSubmit — the service that carries the enquiry form on this site to our inbox. It receives what you type into that form, passes it on, and does not keep it for its own purposes.
• Our email provider, the carrier that delivers your order, and the payment provider named on your invoice — each only to the extent needed to do that one job.

Because we are based in China and some of these services run elsewhere, what you send us may be processed outside the UK and the EU. We send it only to do the job you asked for, and to nobody else.

Your rights

Write to us and we will tell you what we hold, correct it, or delete it. We keep order records only as long as tax and consumer law require us to.

Changes

If this policy changes materially, we will say so on this page and date the change. Last updated 29 September 2026.